Contact information
CONTACT US
Email: support@centipurr.shop
We answer every message within 24 hours, seven days a week.
Centipurr
Valentin Khlopotin
Droysenstraße 10
10629 Berlin
Germany
WHAT TO INCLUDE
For anything about an existing order, send your order number. It is in the subject line
of your confirmation email and starts with a hash.
WHAT WE CAN HELP WITH
- Where is my order, and has it shipped
- It does not fit my cat
- I want a refund
- Which pets the costume suits, before you buy
- Anything that arrived damaged
We do not have a phone line. Email reaches the same two people who pack the orders, and
it is faster.